If you’re using Windows 7 or a newer release of Windows, you can use the Task Manager to see everything that’s running on your PC and the percent of usage of CPU, Memory, Disk, and Network for each program.Ĭheck your speed. Closing them frees up bandwidth so that Skype for Business can use it. File-sharing applications, streaming audio or video or even just having a web browser open are all things that eat up bandwidth. If you’re using a Wi-Fi connection, try moving closer to the router to get a better signal.Ĭlose other programs. If possible, use an Ethernet cable to plug in your computer directly into the modem or router. If you have a slow connection, the following tips might help. During a call, the connection indicator is displayed and clicking it provides additional information.ĭepending on the severity of the problem, the icon can be gray, yellow, or red. A poor Internet connection can cause low-quality audio and video, delays, and dropped calls. Having problems with your Skype for Business calls? An Internet connection is the most likely culprit. Skype for Business Online operated by 21Vianet Skype for Business Skype for Business Basic More.
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